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Aftercare & remedials

Flooring Remedial Request Form

Something not quite right with a floor we've fitted? Tell us what's up using the form below and our installation team will get back to you.

  • Fitted by DCTUKOur own installation team handles every remedial.
  • Quick responseWe'll be in touch to get things moving.
  • Nationwide coverCommercial and residential floors, UK-wide.

Tell us about the flooring issue

Pop your details and a description of the problem in below — photos and the site address help us sort it faster. Once you've filled it in, our installation team will get back to you.

What happens next

Three steps, no faff

  1. 1

    You send it over

    Fill in the form with the site details and what's gone wrong with the floor.

  2. 2

    We review it

    Our installation team checks the job history and works out what's needed.

  3. 3

    We get back to you

    You'll hear from us with next steps and, where needed, a visit from a fitter.

Need a hand with something else?

If it's not a remedial — a new commercial flooring project, carpet tiles, LVT, safety flooring or a fitting quote — the team are only a natter away.