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March 18, 2020
We continue to ensure our fitters adhere to the below safety precautions when visiting commercial or residential properties. On commercial projects our fitters will follow the advice of signage on site, or if you have specific rules about the use of face masks or social distancing (above what is recommended by UK law) please advise our fitting team before the day of the installation and we will adhere to your practices. Deliveries of products continue to be unaffected by COVID19.
2021 update. Our fitting teams are still wearing protective equipment and taking extra precautions but we are still fitting nationwide for home and workplace. Deliveries of products are currently unaffected by COVID19.
We are still open and operating as normal supplying carpet tiles, sheet vinyl and LVT across the UK and Europe. You can buy online or call one of our team members to help you with your transaction. Delivery lead times are unaffected by COVID-19 except delivery to some areas of Europe - telephone us for advice. Our nationwide fitting services are operating as normal but only when safe to do so. We can still fit your project, but the building must be empty and only one person greeting us one site.
In light of the worldwide coronavirus pandemic we would like our customers to know that until government advice changes we are still operating nationally but are taking a number of precautions to ensure we are not spreading the virus.
Those precautions include the following:
We have also agreed with our delivery partners that they will not require signatures on delivery of our goods to avoid unneeded physical contact. Most deliveries will arrive via DPD and are tracked via GPS.
We are fortunate in some respects that due to the latest government advice many of our customers have staff that are working from home and therefore many office environments are empty and will allow us to install flooring without contact with other individuals. If this is not the case in your business we are more than happy to fit outside of normal office hours - such as evenings, weekends and even through the night.
If you have concerns or questions please contact our team on 0345 222 1544 or email us at email@example.com and we'll be pleased to help you. To enquire about our fitting service or to find out more please click here.