What is it?
When you purchase our 12 month Fitting Guarantee along with your flooring, ancillaries, and fitting service directly from us - you're basically investing in a year of no-stress peace of mind.
We're so confident in our pro fitters that we're giving you total reassurance that your floor has been fitted to the highest standard. This means if your floor starts acting up because of a fitting boo-boo, we'll swoop in and fix it!
Peace of mind for stress-heads like you
If during your 12-month fitting guarantee, we inspect your flooring and find that the issue is due to a product fault rather than the installation, DCTUK will liaise directly with the manufacturer on your behalf to help resolve the issue as quickly as possible. We'll guide you through the process and keep you informed every step of the way.
Subfloor prep rules (soz)
Your flooring is only as good as the foundation beneath it. That's why our guarantee applies only when DCTUK fitters have carried out or approved the subfloor preparation. If the subfloor wasn't prepared by our team, any resulting issues (like unevenness, lifting, or cracking) won't be covered.
Contact our team for more information about our 12 month fitting guarantee.